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Examine Models for Workplace Learning

Choosing a particular model for your program depends on a number of factors including the

• scope of the program: the variety of needs to be addressed
• number of employees enrolled in programs
• current role and model for training in the corporation and unions
• current level of support for education and training
• availability of educational institutions and educators to offer a variety of programs
• location of workplace and proximity to its worksites.

Four successful models for delivering workplace learning are

1. group instruction
2. tutoring and peer tutoring
3. computer-assisted learning
4. a learning centre.

1. Group instruction is usually led by a teacher with a whole group or a number of smaller groups. The groupings depend on the proficiency levels of the participants, the topic, and the types of learning tasks. Group instruction usually takes place in a private space at the workplace or in a nearby location. Instruction time is arranged to benefit the greatest number of participants considering their work shifts, hours, and personal obligations.

Benefits of group instruction with a teacher include

• guidance and encouragement from teachers; key to success for many learners
• cooperation, understanding, help, and friendship among participants
• variety of learning arrangements: large group, smaller groups, and individual attention to suit task and learning preferences
• flexible make-up of groups to cater to similar needs or mixed needs
• suitable for short intensive courses (clear language) or lengthier courses (ESL).

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2. Tutoring and peer tutoring is one-to-one instruction with a trained tutor. Tutors can be paid instructors, volunteers from the community, or workers trained to tutor their co-workers (peer tutors). Confidentiality is often a factor in the choice of an agreed-upon, private location. Tutoring focuses exclusively on the individual’s needs so that progress and confidence can develop quickly. Peer tutoring draws on and reinforces mutual cooperation in the workplace.

Benefits of tutoring and peer tutoring include

• an exclusive focus on the participant’s needs
• quick progress and development of self-confidence
• a safe environment for learning
• accommodation to shift changes, overtime and lay off
• peer tutors as role models for learning, teaching and succeeding
• cooperation and mutual benefit among workers.

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3. Computer-assisted learning uses computer software to lead participants through subject matter and skill practice. To be most effective, an instructor or tutor should be available to assist participants. Since computer programs are usually generic, try complementing them with relevant workplace materials and tasks that participants have to handle. Include interaction and discussion, so participants learn how to deal with conflicting ideas and new perspectives.

Benefits of computer-assisted learning include

• an attractive alternative for people not comfortable with traditional learning methods
• self-paced learning
• intensive skill practice for individual’s specific needs
• a useful addition to group or tutorial models.

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4. Learning centre is an area that is established, equipped, and staffed for education and training. A centre can accommodate all models of learning, offer a wide variety of learning opportunities, and be open to family members and the community.

Benefits of a learning centre include

• a dedicated area for education and training
• different learning activities taking place simultaneously
• 24-hour access to accommodate shifts and varied work schedules
• ongoing learning during off season or lay off periods
• a meeting place for employees.